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Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Didcot | GPhC Registered Online Pharmacy | GPhC No. 9012511

Last Updated: July 2026

At Pharmacy Weight Loss Didcot, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Didcot is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Didcot and the surrounding areas of the United Kingdom. We act as the data controller for the personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of personal data:

Personal Information: Full name, date of birth, home address, email address, and telephone number.

Health Information: Medical history, current medications, weight, height, BMI, and other health details necessary for pharmacist review and prescribing decisions.

Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.

Technical Data: IP address, browser type, device information, and usage data collected when you visit our website.

3. How We Use Your Data

We use your personal data only for legitimate purposes, including:

Processing your consultation and verifying your suitability for weight loss treatments, fulfilling and dispatching approved orders (delivered within 1 working day of pharmacist approval), communicating with you about your treatment, orders, or account, complying with legal and regulatory obligations as a GPhC registered pharmacy, and improving our website and services.

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and, where applicable, the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use essential cookies necessary for the website to function, analytical cookies to monitor website performance and usage patterns, and functionality cookies to remember your preferences.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information only in the following limited circumstances:

Healthcare Providers: Where clinically necessary, relevant health information may be shared with prescribers or other healthcare professionals involved in your care.

Service Providers: Trusted third parties who assist us in operating our website and delivering services, such as payment processors, delivery couriers, and IT support providers. These parties are bound by strict confidentiality and data processing agreements.

Legal Obligations: We may disclose information where required by law, regulation, or a competent authority, including the GPhC or NHS bodies.

All third parties we work with are required to handle your data securely and in accordance with UK GDPR.

6. Data Retention

We retain your personal and medical records for a minimum of eight years following your last interaction with us, in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmitted through our website is encrypted using secure SSL technology.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to processing, and the right to data portability. If you wish to exercise any of these rights, please contact us directly using the details below. We will respond to all data-related requests promptly and fairly. If you have concerns about how we handle your data, you are entitled to raise a complaint with the relevant supervisory authority.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Didcot

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

GPhC Registered Pharmacy | GPhC No. 9012511